Onsite Patient Access & Revenue Cycle Specialist II

Wyandot Memorial; Kentucky; On-site; USD 40,000 - 52,000; Full time

Job summary

Wyandot Memorial Hospital is seeking a Revenue Cycle Representative II to join the Patient Access Department. This on-site role focuses on welcoming patients, collecting demographic and insurance information, and ensuring accurate data entry to support admissions and revenue cycle processes.

The role requires strong communication, organization, and customer service skills, with experience in EPIC preferred.

Qualifications

• High school diploma or equivalent required.
• Strong customer service with welcoming demeanour.
• Excellent written and verbal communication skills.

Responsibilities

• Greet patients and visitors in registration area.
• Enter demographic and insurance information accurately.
• Scan IDs, insurance cards, consent forms, and directives.
• Maintain logs and accurate records.
• Assist with admissions, transfers, and other access functions.
• Answer phones and manage messages professionally.
• Assist with financial assistance, payment plans, and postings.
• Maintain confidentiality and accuracy.
• Collaborate with team for smooth operations.

Skills

Interpersonal communication

Customer service

Multitasking

Typing skills

Medical terminology

Organization

Teamwork

EPIC experience

Education

High school diploma or equivalent

Tools

EPIC

Job description

Wyandot Memorial Hospital is seeking a Revenue Cycle Representative II to join the Patient Access Department. This on-site role focuses on welcoming patients, collecting demographic and insurance information, and ensuring accurate data entry to support admissions and revenue cycle processes.

The role requires strong communication, organization, and customer service skills, with experience in EPIC preferred.