Onsite Patient Access & Financial Care Specialist

UVM Health; Burlington (VT); On-site; USD 22,000 - 30,000; Full time

Job summary

UVM Medical Center in Burlington, VT is seeking a Patient Access Specialist to manage scheduling, registration, insurance and payer eligibility, and financial screening, ensuring a smooth access experience for patients and families. This 100% onsite role supports physicians and hospital operations, with a Monday–Friday schedule 1:00 PM–5:00 PM.

The ideal candidate has at least an associate degree or vocational training and one year of customer service or health-care billing experience, with

Qualifications

• Associates degree or vocational training in a relevant area.
• Minimum of one year of experience in customer service or medical billing.
• Ability to diffuse angry customers and handle pressure with excellent verbal communication skills.

Responsibilities

• Coordinate scheduling, registration, insurance and payer eligibility management and financial screening to provide a great patient experience.
• Navigate regulatory requirements while supporting physician and hospital operations.
• Manage patient financial engagement and facilitate access to ensure revenue cycle integrity.

Skills

Customer service

Medical billing

Coding

Insurance

Authorization

Scheduling

Healthcare experience

Verbal communication

De-escalation

Education

Associates degree or vocational training in a relevant area

Job description

UVM Medical Center in Burlington, VT is seeking a Patient Access Specialist to manage scheduling, registration, insurance and payer eligibility, and financial screening, ensuring a smooth access experience for patients and families. This 100% onsite role supports physicians and hospital operations, with a Monday–Friday schedule 1:00 PM–5:00 PM.

The ideal candidate has at least an associate degree or vocational training and one year of customer service or health-care billing experience, with