Onsite Park Operations Lead — Growth & Guest Experience

Sky Zone; North Fort Myers (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company matching

Equal opportunity employer

Job summary

Sky Zone, a CircusTrix brand, is seeking a Team Lead for our Operations department in North Fort Myers, FL. This hands-on, early-leadership role rotates through Sales & Service, Parties & Events, and Food & Beverage/Facilities, giving real responsibility and growth opportunity.

You’ll step in as Manager on Duty when leaders aren’t on-site and guide a busy team to deliver exceptional guest experiences. You’ll be responsible for coaching staff, driving park sales, and maintaining safety and

Qualifications

• Minimum 2 years of progressive experience in operations or guest-facing roles.
• Prior supervisory or leadership experience.
• Background in retail sales, food & beverage, amusement/entertainment, or recreation preferred.
• Proficiency with POS systems and standard office software.

Responsibilities

• Act as Manager on Duty when GM/OM are not present.
• Provide on-the-floor leadership by coaching, supporting, and delegating to Team Members across departments.
• Step into operational areas (Programs, Café, Front Desk, Events) to maintain guest experience and flow.
• Deliver timely communication of guest issues, safety concerns, or operational challenges to Management.

Skills

Leadership

Guest service

Operations

Coaching

Tools

POS systems

Microsoft Office

Teams

Job description

Sky Zone, a CircusTrix brand, is seeking a Team Lead for our Operations department in North Fort Myers, FL. This hands-on, early-leadership role rotates through Sales & Service, Parties & Events, and Food & Beverage/Facilities, giving real responsibility and growth opportunity.

You’ll step in as Manager on Duty when leaders aren’t on-site and guide a busy team to deliver exceptional guest experiences. You’ll be responsible for coaching staff, driving park sales, and maintaining safety and