Onsite Packaging Equipment Field Engineer

YRH - PACKSIZE; Minneapolis (MN); Presencial; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision coverage

401(k) retirement plan

Paid Time Off

Health Savings and Flexible Spending

Life and disability insurance

Descripción de la vacante

Packsize is seeking a Field Service Engineer in Minneapolis, MN to install, configure, and service packaging equipment at customer facilities. You’ll perform start-up testing, deliver customer training on product capabilities, and maintain product safety and reliability.

You will troubleshoot, perform routine maintenance, and travel as needed. The role requires strong problem solving, excellent customer service, and the ability to work with cross-functional teams to deliver exceptional service.

Formación

• Customer service focus.
• Knowledge of Windows platforms.
• Knowledge of hand tools.
• Knowledge of mechanical platforms or systems.
• Ability to work independently with minimal supervision.
• Experience with Excel or Google Sheets helpful.

Responsabilidades

• Schedule tasks at customer sites and manage travel.
• Troubleshoot issues using technical drawings and docs.
• Perform routine maintenance and emergency services.
• Learn customer processes and packaging designs.
• Install Packsize solutions and train users.
• Prepare detailed technical reports and expense reports.
• Communicate information clearly with Packsize and customer staff.
• Follow safety requirements for equipment and electrical hazards.
• Demonstrate strong work ethic and time management.

Conocimientos

Customer service

Windows

Hand tools

Mechanical systems

Independent work

Excel familiarity

Educación

Associates Degree or equivalent experience

Bachelor's degree preferred

Herramientas

N/A

Descripción del empleo

Packsize is seeking a Field Service Engineer in Minneapolis, MN to install, configure, and service packaging equipment at customer facilities. You’ll perform start-up testing, deliver customer training on product capabilities, and maintain product safety and reliability.

You will troubleshoot, perform routine maintenance, and travel as needed. The role requires strong problem solving, excellent customer service, and the ability to work with cross-functional teams to deliver exceptional service.