Onsite Overnight Shelter Supervisor — Crisis & Care Lead

Pine Street Inn Inc.; Boston (MA); On-site; USD 34,605 - 46,838; Full time

Job summary

Pine Street Inn Inc. is looking for an Assistant Supervisor to manage overnight operations in Boston. This role involves scheduling, crisis management, providing essential services, and training staff in Trauma Informed Care principles.

The ideal candidate should have at least two years in a leadership role within human services, a high school diploma or GED, and proficiency in Microsoft Office. Bilingual candidates are preferred, especially those fluent in English and Spanish. This position works 100% onsite.

Qualifications

• High school diploma or GED required.
• Computer skills including Microsoft Word, Excel and Outlook.
• Experience leading in a human service setting.

Responsibilities

• Manage operations of the overnight shift including scheduling.
• Support crisis management and provide essential services.
• Oversee creation of shift and incident reports.

Skills

Leadership

Crisis management

Conflict resolution

Customer service

Bilingual (English/Spanish)

Education

High school diploma or GED

Bachelor’s Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Pine Street Inn Inc. is looking for an Assistant Supervisor to manage overnight operations in Boston. This role involves scheduling, crisis management, providing essential services, and training staff in Trauma Informed Care principles.

The ideal candidate should have at least two years in a leadership role within human services, a high school diploma or GED, and proficiency in Microsoft Office. Bilingual candidates are preferred, especially those fluent in English and Spanish. This position works 100% onsite.