Onsite Operations Leader – Growth & Client Impact

Adecco Group; Burlington (MA); On-site; USD 84,000 - 153,000; Full time

Job summary

Adecco Group is seeking an Associate Director to lead Onsites and branches across a defined geography. You will guide regional Managers, implement strategy, and drive growth, service quality, and client satisfaction.

The role requires strategic leadership, recruiting and developing leaders, managing KPIs and profitability, and partnering with Growth Operations to deliver outstanding client outcomes.

Qualifications

• Bachelor's degree in business or related field or equivalent experience.
• Five+ years leadership/managerial experience in the service provider industry preferred.
• Experience managing large onsite portfolios.

Responsibilities

• Provide leadership to regional Managers and ensure adoption of Adecco practices.
• Recruit, develop, and motivate Managers to drive sales and service.
• Train new Managers and coach on team management.
• Conduct performance evaluations and develop staff.
• Maintain client relationships and drive growth across accounts.
• Monitor KPIs, profitability, and SLA compliance.

Skills

Verbal and written communication

Relationship management

Problem solving

Prioritization / time management

Travel willingness

MS Office proficiency

Education

Bachelor's degree in business or related field

Job description

Adecco Group is seeking an Associate Director to lead Onsites and branches across a defined geography. You will guide regional Managers, implement strategy, and drive growth, service quality, and client satisfaction.

The role requires strategic leadership, recruiting and developing leaders, managing KPIs and profitability, and partnering with Growth Operations to deliver outstanding client outcomes.