Onsite Operations Leader — Associate Director

Adecco Group; Milton (MA); On-site; USD 84,000 - 153,000; Full time

Job summary

Adecco Group seeks an Associate Director to lead Onsites and branches within a defined geography, building a high-performance team and delivering best-in-class solutions to clients and candidates.

The role centers on growth, strategic client engagement, and talent development, with focus on KPI attainment, profitability, and engagement with Growth Operations and other teams to deliver outstanding outcomes.

Qualifications

• Bachelor's degree in business or related field.
• Minimum five years leadership/managerial experience in the service provider industry.
• Management of large onsite portfolio.
• Excellent communication and relationship-building skills.
• Willingness to travel extensively.
• Proficient with Microsoft Office products.

Responsibilities

• Provide leadership to regional Managers and ensure adoption of Adecco’s philosophy and practices.
• Recruit, develop, and motivate Managers to drive sales and service growth.
• Coach Managers and conduct performance evaluations in a timely manner.
• Establish and maintain rapport with key clients and meet SLA targets.
• Develop process efficiencies, productivity metrics and quality of service.
• Monitor financials and ensure budget adherence; drive profitable growth.

Job description

Adecco Group seeks an Associate Director to lead Onsites and branches within a defined geography, building a high-performance team and delivering best-in-class solutions to clients and candidates.

The role centers on growth, strategic client engagement, and talent development, with focus on KPI attainment, profitability, and engagement with Growth Operations and other teams to deliver outstanding outcomes.