Onsite Operations Leader — Growth & Client Success

Adecco Group; Komatke (AZ); On-site; USD 120,000 - 180,000; Full time

Job summary

Adecco Group is seeking an Associate Director to lead Onsites and branches within a defined geography. You will guide Managers, drive growth, and deliver best-in-class workforce solutions for clients and candidates.

You’ll shape regional strategy, meet KPIs and profitability targets, and partner with Growth Operations and delivery teams to create exceptional client and candidate experiences. A successful candidate will foster a diverse, high-performing culture.

Qualifications

• Bachelor’s degree in business or related field or equivalent experience.
• Five years of leadership/managerial experience in the service provider industry.
• Experience managing large onsite portfolio.
• Strong verbal and written communication skills.
• Ability to travel extensively.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Provide leadership to regional managers and ensure adoption of Adecco’s philosophy and practices in our approach to colleague, candidate, associate, client, and delivery obsession.
• Recruit, develop and motivate managers to ensure consistency in sales and service to drive growth.
• Coach managers and provide ongoing training on new policies, procedures, and methods applicable to their positions.
• Establish, maintain and expand client relationships at the C-level and drive profitable growth.
• Develop innovative solutions scalable across multiple clients and markets.
• Monitor KPI performance and ensure budget adherence; drive operational excellence.

Skills

Verbal & written communication

Relationship building

Problem solving

Prioritization & time management

Travel readiness

MS Office proficiency

Education

Bachelor's degree in business or related field

Job description

Adecco Group is seeking an Associate Director to lead Onsites and branches within a defined geography. You will guide Managers, drive growth, and deliver best-in-class workforce solutions for clients and candidates.

You’ll shape regional strategy, meet KPIs and profitability targets, and partner with Growth Operations and delivery teams to create exceptional client and candidate experiences. A successful candidate will foster a diverse, high-performing culture.