Onsite Operations Associate - Local Staffing & Support

Wonolo; New York (NY); On-site; USD 37,195 - 41,328; Full time

Benefits offered by this job

100% coverage of medical/dental/vision insurance

Equity opportunities

Generous parental leave

Cell phone reimbursement

Retirement plans

Access to mental health support

Team outings and events

Job summary

A leading staffing platform in New York is seeking an Operations Associate to manage customer and worker interactions. The role requires experience in customer service and staffing, alongside problem-solving abilities. Responsibilities include ensuring smooth operations, handling staffing needs, and maintaining communication with various stakeholders. This temporary role may extend beyond its initial 3-month period, requiring on-site presence in the New York area. Competitive pay starts at $27/hour along with various benefits.

Qualifications

• Experience in customer service and staffing.
• Ability to interpret data and identify trends.
• Proven communication skills with stakeholders.

Responsibilities

• Serve as a local contact for customers.
• Support sourcing and scheduling of workers.
• Respond to day-of staffing issues promptly.

Skills

Customer service experience

Problem-solving skills

Communication skills

Data interpretation

Organizational skills

Education

2+ years of customer service experience

1+ years in staffing or operations

Tools

Google for Business tools

Slack

Job description

A leading staffing platform in New York is seeking an Operations Associate to manage customer and worker interactions. The role requires experience in customer service and staffing, alongside problem-solving abilities. Responsibilities include ensuring smooth operations, handling staffing needs, and maintaining communication with various stakeholders. This temporary role may extend beyond its initial 3-month period, requiring on-site presence in the New York area. Competitive pay starts at $27/hour along with various benefits.