Onsite Operations Analyst - Outage & Dispatch

Westinghouse Electric Company LLC; Massachusetts; On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Comprehensive Health Benefits

401(k) Savings Plan

Paid Vacations

Job summary

WECTEC Staffing Services is hiring an Operations Analyst to work onsite in Herndon, VA. In this role, you will gather and analyze data to respond to power outages, dispatch personnel, and perform necessary callouts.

The ideal candidate has a High School Diploma and experience in customer service and operations analysis. WECTEC offers competitive pay and benefits, committed to ensuring safe and effective workplace practices.

Qualifications

• Minimum High School Diploma/GED required.
• Experience in analyzing data and developing action plans.
• Customer service experience in an operations analyst role.

Responsibilities

• Gather and analyze customer calls and data to find outages.
• Dispatch personnel to respond to outages and emergencies.
• Perform callouts for service restoration and planned overtime.

Skills

Customer service skills

Dispatch skills

Data analysis

Prioritization

Education

High School Diploma/GED

Job description

WECTEC Staffing Services is hiring an Operations Analyst to work onsite in Herndon, VA. In this role, you will gather and analyze data to respond to power outages, dispatch personnel, and perform necessary callouts.

The ideal candidate has a High School Diploma and experience in customer service and operations analysis. WECTEC offers competitive pay and benefits, committed to ensuring safe and effective workplace practices.