Onsite Office Concierge (6-Month Contract)

Sierra; San Francisco (CA); On-site; USD 34,000 - 48,000; Full time

Job summary

Sierra, the leading platform for customer-facing AI agents, is seeking an office coordinator for our San Francisco headquarters. This 6-month contract role focuses on day-to-day operations of guest areas, mail handling, and supporting events and onboarding.

You will partner with Operations, IT and HR to ensure spaces reflect our high standards. We value hospitality, attention to detail, and the ability to thrive in a fast-paced environment.

Qualifications

• 2–4 years of experience in office coordination, administrative, or a similar role.
• Strong organizational and communication skills.
• The ability to work effectively in a fast-paced environment and adapt to shifting priorities.
• A commitment to unreasonable hospitality and a willingness to go above and beyond for employees and guests.
• Previous experience in a customer-facing position is preferred.

Responsibilities

• Oversee the daily operations of our customer-facing spaces.
• Greet guests at reception and foster a warm, welcoming office environment.
• Pick up incoming mail, distribute packages to employees, and coordinate package pickups.
• Maintain the organization and appearance of kitchens, storage rooms, and self-service stations.
• Manage office inventory and assemble gift packages, including baby and customer gifts.
• Support Executive Assistants with meeting logistics, including lunch and coffee setup for customer and internal executive meetings.
• Track CPR and First Aid certifications for office staff and ensure first aid kits and safety equipment are stocked and up to date.
• Serve as the primary point of contact for facilities requests and repairs, partnering with property management as needed.
• Partner with the People team on new hire onboarding logistics, including workspace setup, badge access, and office orientation.
• This is a 6-month contract position that is ineligible for the benefits listed below. The role may be extended or converted to full-time.

Skills

Office coordination

Administrative experience

Strong organizational skills

Strong communication skills

Fast-paced environment

Hospitality mindset

Customer-facing experience

Job description

Sierra, the leading platform for customer-facing AI agents, is seeking an office coordinator for our San Francisco headquarters. This 6-month contract role focuses on day-to-day operations of guest areas, mail handling, and supporting events and onboarding.

You will partner with Operations, IT and HR to ensure spaces reflect our high standards. We value hospitality, attention to detail, and the ability to thrive in a fast-paced environment.