Onsite NYC Receptionist — Welcoming Front-Office & Growth

DUAL North America, Inc.; New York (NY); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Flexible Paid Time Off

Parental leave

Life and Disability insurance

Job summary

Howden is seeking a detail-oriented Receptionist for our New York City office. The role involves welcoming clients and visitors, routing calls, and supporting daily front-office operations in a fast-paced professional services environment.

The ideal candidate brings prior receptionist experience, strong communication, and meticulous organizational skills, with a view toward growth within the organization. This is an onsite role with opportunities in insurance industry exposure.

Qualifications

• Proven experience in a receptionist/front office role in a corporate environment.
• Strong communication skills, both written and verbal.
• Exceptional attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Organizational and problem-solving skills to ensure efficient workflow.

Responsibilities

• Serve as the first point of contact for clients, visitors, carriers, and vendors, providing a welcoming and professional front office experience.
• Greet and direct visitors, notify internal staff of arrivals, and ensure proper sign-in procedures are followed.
• Answer, screen, and route incoming phone calls to the appropriate departments or team members.
• Respond to general inquiries and direct clients to the appropriate internal resources or teams.
• Maintain the reception area, conference rooms, and front office to ensure a clean, organized, and professional appearance.
• Manage incoming and outgoing mail, packages, and courier deliveries.
• Coordinate meeting room scheduling and assist with preparing meeting spaces as needed.
• Support administrative tasks including document handling, filing, scanning, and data entry.

Skills

Communication skills

Attention to detail

Multitasking

Tools

Microsoft Office Suite

Job description

Howden is seeking a detail-oriented Receptionist for our New York City office. The role involves welcoming clients and visitors, routing calls, and supporting daily front-office operations in a fast-paced professional services environment.

The ideal candidate brings prior receptionist experience, strong communication, and meticulous organizational skills, with a view toward growth within the organization. This is an onsite role with opportunities in insurance industry exposure.