NYC Front Desk Pro — Welcoming & Admin Support

Howden Group; New York (NY); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

PTO & parental leave

Job summary

Howden is seeking a detail-oriented Receptionist for our New York City office. You will be the first point of contact for clients, visitors, and internal teams, delivering a welcoming, professional experience in a fast-paced environment.

We value prior front-office experience, strong communication, and meticulous organization. This role offers growth opportunities within an international insurance group and a competitive benefits package.

Qualifications

• Proven experience in receptionist or front office in a corporate setting.
• Strong written and verbal communication.
• Exceptional attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Serve as the first point of contact for clients, visitors, carriers, and vendors, providing a welcoming and professional front office experience
• Greet and direct visitors, notify internal staff of arrivals, and ensure proper sign-in procedures are followed
• Answer, screen, and route incoming phone calls to the appropriate departments or team members
• Respond to general inquiries and direct clients to the appropriate internal resources or teams
• Maintain the reception area, conference rooms, and front office to ensure a clean, organized, and professional appearance
• Manage incoming and outgoing mail, packages, and courier deliveries
• Coordinate meeting room scheduling and assist with preparing meeting spaces as needed
• Support administrative tasks including document handling, filing, scanning, and data entry
• Assist with onboarding logistics for new hires and visitors, as requested
• Handle confidential client and policy-related information with discretion and professionalism
• Monitor office supplies and place replenishment requests when necessary
• Follow company policies and procedures, including compliance and privacy requirements

Skills

Front office experience

Excellent communication

Attention to detail

MS Office proficiency

Professional demeanor

Job description

Howden is seeking a detail-oriented Receptionist for our New York City office. You will be the first point of contact for clients, visitors, and internal teams, delivering a welcoming, professional experience in a fast-paced environment.

We value prior front-office experience, strong communication, and meticulous organization. This role offers growth opportunities within an international insurance group and a competitive benefits package.