Onsite Network Support Tech - Secret Clearance (Rome)

General Dynamics Information Technology; City of Rome (NY); On-site; USD 56,000 - 71,000; Full time

Job summary

General Dynamics Information Technology seeks a Network Computer Support Technician in Rome, NY, with an active DoD Secret clearance. The role involves Tier1 maintenance of ADCS systems, on-site and remote monitoring, and resolving hardware/software issues related to networked systems.

You will perform system installations, troubleshoot connectivity, and ensure compliance with security and operational standards while coordinating with government reps and CFP on downtime and upgrades.

Qualifications

• 3+ years of related experience.
• Active Secret clearance required.
• US Citizenship required.
• AA/AS and 1-3 years experience or equivalent

Responsibilities

• Operations and maintenance of on-site communications/computer systems and networks.
• Install communications/computer systems in accordance with installation spec.
• Troubleshooting and support of communications systems/networks.
• Assist in end-user support and training on networks.
• Administer network/cyber security policies and procedures.
• Maintain knowledge of relevant technology as assigned.
• Participate in special projects as required.
• Identify customer needs and maintain satisfaction.

Skills

Communication

Customer Service

Network Administration

Switches (Inactive)

Troubleshooting

Education

AA/AS

Job description

General Dynamics Information Technology seeks a Network Computer Support Technician in Rome, NY, with an active DoD Secret clearance. The role involves Tier1 maintenance of ADCS systems, on-site and remote monitoring, and resolving hardware/software issues related to networked systems.

You will perform system installations, troubleshoot connectivity, and ensure compliance with security and operational standards while coordinating with government reps and CFP on downtime and upgrades.