Onsite Navy IT Support Technician (Guam)

Dynamic Systems Technology, Inc.; Guam; On-site; USD 52,000 - 76,000; Full time

Job summary

Dynamic Systems Technology, Inc. (DysTech) seeks an experienced Technical Support Specialist to support NAVFAC Marianas in Guam.

This onsite role provides Tier 1–2 helpdesk, hardware, software, and mobile-device support, maintaining tickets, assets, and documentation for a military installation environment. You will diagnose and resolve issues, install/workstation configurations, manage mobile devices, and coordinate with CIO3 staff to ensure reliable IT operations and service delivery in a

Qualifications

• U.S. citizenship required.
• Active DoD 8140.03 intermediate-level certification or ability to obtain interim clearance before onboarding.
• 3+ years IT helpdesk/technical support experience preferred.

Responsibilities

• Provide Tier 1 and Tier 2 IT support to NAVFAC personnel.
• Log, categorize, troubleshoot, and document tickets and asset records.
• Install, configure, and maintain workstations, software, peripherals, and mobile devices.
• Coordinate with CIO3 staff and end users to resolve hardware, software, and network issues.

Job description

Dynamic Systems Technology, Inc. (DysTech) seeks an experienced Technical Support Specialist to support NAVFAC Marianas in Guam.

This onsite role provides Tier 1–2 helpdesk, hardware, software, and mobile-device support, maintaining tickets, assets, and documentation for a military installation environment. You will diagnose and resolve issues, install/workstation configurations, manage mobile devices, and coordinate with CIO3 staff to ensure reliable IT operations and service delivery in a