Onsite Multimedia & Event Support Specialist (Contract)

System One; Hershey (PA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Dental & vision coverage

Job summary

System One in Hershey, PA seeks an IT/Multimedia Support specialist for a 6–12 month onsite contract. The role offers 40 hours per week at $30–$35 per hour, with standard onsite work expectations.

You will maintain multimedia systems, perform preventive maintenance, troubleshoot issues, and coordinate with vendors to ensure smooth events and trainings for staff and students. Requirements include a high school diploma with vocational multimedia training, 1–3 years of relevant experience,

Qualifications

• High school diploma with vocational multimedia training.
• 1–3 years of experience supporting multimedia technologies.
• Knowledge of data networking concepts and multimedia systems.
• Experience setting up basic residential multimedia systems.
• Familiar with live production equipment and event support.
• Strong organizational and communication skills; proficient in Microsoft Office.

Responsibilities

• Maintain existing multimedia systems and services.
• Perform preventative maintenance to avoid issues and ensure smooth operation of all systems.
• Troubleshoot and resolve technical problems promptly and professionally.
• Coordinate with outside vendors for additional technical support when necessary.
• Maintain appropriate levels of spare parts for common issues to enable efficient repairs.
• Facilitate the use of campus multimedia systems and services.
• Discuss needs with event organizers to ensure full understanding of multimedia requirements, including room, system use, timings, and support levels.
• Set up rooms and systems in advance of events and perform testing to confirm readiness.
• Facilitate multimedia system use during events to support smooth operation.
• Develop and provide training to users on multimedia system operation and capabilities.
• Create and update operational manuals and documentation for systems.
• Provide general end-user support and training for employees and students using multimedia systems.
• Handle loaning out portable equipment (sound systems, projectors).
• Assist with the annual budgeting process for multimedia systems upgrades and purchases.
• Maintain accurate system documentation and inventories.
• Review and approve multimedia-related invoices.
• Maintain equipment and room inventories, including detailed records of multimedia systems and assets.

Skills

Multimedia support

Live production

Networking concepts

Microsoft Office

Verbal communication

Written communication

Equipment setup

Event support

Technical knowledge

Education

High school diploma with vocational multimedia training

Job description

System One in Hershey, PA seeks an IT/Multimedia Support specialist for a 6–12 month onsite contract. The role offers 40 hours per week at $30–$35 per hour, with standard onsite work expectations.

You will maintain multimedia systems, perform preventive maintenance, troubleshoot issues, and coordinate with vendors to ensure smooth events and trainings for staff and students. Requirements include a high school diploma with vocational multimedia training, 1–3 years of relevant experience,