Onsite Multifamily Property Operations Assistant

Harbor Group Management Co.; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Salaries

Bonuses

Medical, Dental & Vision Plans

401(k) Plan with Employer Matching

Paid Time Off and Holidays

Paid Parental Leave

Paid Birthday Off

Flexible Spending Accounts

Long-Term Disability

Life Insurance

Short-Term Disability

Health Savings Account

Wellness Perks

FinFit Financial Wellness Program

Legal Resources

Employee Apartment Discount

Employee Referral Program

Employee Assistance Program

Tuition Reimbursement

Insta Pay Eligible

Job summary

Harbor Group Management Co. seeks an Assistant Property Manager to support a multifamily community in San Antonio.

You will assist the Property Manager with rent collection, leasing support, and financial reporting while delivering strong resident service. This role requires at least two years in multifamily housing, proficiency with Microsoft Office and property management software, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• Minimum of two years of experience in multifamily property management.
• Strong understanding of lease agreements, rent collection, and lease enforcement procedures.
• Proficient with Microsoft Office and Property Management software experience is a must.
• Comfortable with G/L postings, SODA (Security Deposit Accounting), and financial reconciliations.
• Proficiency in social media platforms (e.g., Facebook, Instagram, LinkedIn, etc.) is preferred.

Responsibilities

• Collect and post rent, fees, and other payments; manage delinquencies and implement collection procedures.
• Prepare daily bank deposits, reconcile bank accounts, and complete financial reporting tasks.
• Process accounts payable and vendor invoices; ensure proper coding, approvals, and reconciliation.
• Assist with month-end close-out procedures, general ledger postings, and security deposit accounting.
• Assist in leasing efforts including showing units, processing applications, and executing lease agreements.
• Support lease renewal programs and educate new and prospective residents on community policies.
• Shop competitive properties regularly to maintain market awareness.
• Respond promptly and professionally to resident complaints, service requests, and inquiries.
• Promote resident satisfaction and retention through excellent customer service and proactive communication.
• Circulate community notices and correspondence on a weekly, monthly, or as-needed basis.
• Use property management software (e.g., Yardi, OneSite, or MRI) for transaction entry, record keeping, and reporting.
• Ensure compliance with company policies, lease agreements, legal requirements, and fair housing laws.
• Assist with resident move-ins and move-outs, including lease term reviews, fee application, and disposition processing.
• Coordinate with the maintenance team to ensure timely unit turns and service requests.
• Act as on-site supervisor in the absence of the Property Manager.
• Assist in training and supervising property staff, delegating tasks as appropriate.
• Maintain open communication with ownership/management and provide community performance updates as needed.

Skills

Property management

Rent collection

Communication skills

Microsoft Office

Time management

Customer service

Education

High School Diploma or equivalent

Tools

Yardi

OneSite

MRI

Job description

Harbor Group Management Co. seeks an Assistant Property Manager to support a multifamily community in San Antonio.

You will assist the Property Manager with rent collection, leasing support, and financial reporting while delivering strong resident service. This role requires at least two years in multifamily housing, proficiency with Microsoft Office and property management software, and the ability to manage multiple tasks in a fast-paced environment.