Multi-Site Property Manager Assistant: Resident Services

Harbor Group Management; Jacksonville (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive Salaries & Bonuses

Medical, Dental & Vision Plans

401(k) Plan with Employer Matching

Job summary

Harbor Group Management proudly manages multifamily communities in Jacksonville, FL, seeking a Multi-Site Assistant Property Manager to support property managers across sites. You will handle rent collection, leasing support, and financial reporting while ensuring resident satisfaction and compliance with policies.

The role requires at least two years in multifamily property management, proficiency with Office software and property management systems, and strong communication skills.

Qualifications

• High School Diploma or equivalent.
• Minimum of two years of experience in multifamily property management.
• Strong understanding of lease agreements, rent collection, and lease enforcement procedures.
• Proficient with Microsoft Office and Property Management software experience is a must.
• Comfortable with G/L postings, SODA (Security Deposit Accounting), and financial reconciliations.
• Proficiency in social media platforms (e.g., Facebook, Instagram, LinkedIn, etc.) is preferred.
• Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
• Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.
• Must be customer-service oriented with the ability to interact professionally with residents and vendors.

Responsibilities

• Collect and post rent, fees, and other payments; manage delinquencies and implement collection procedures.
• Prepare daily bank deposits, reconcile bank accounts, and complete financial reporting tasks.
• Process accounts payable and vendor invoices; ensure proper coding, approvals, and reconciliation.
• Assist with month-end close-out procedures, general ledger postings, and security deposit accounting.
• Assist in leasing efforts including showing units, processing applications, and executing lease agreements.
• Support lease renewal programs and educate new and prospective residents on community policies.
• Coordinate with the maintenance team to ensure timely unit turns and service requests.
• Act as on-site supervisor in the absence of the Property Manager.

Skills

Resident relations

Rent collection

Leasing support

Financial reporting

Organization

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Property Management software

G/L postings

SODA (Security Deposit Accounting)

Job description

Harbor Group Management proudly manages multifamily communities in Jacksonville, FL, seeking a Multi-Site Assistant Property Manager to support property managers across sites. You will handle rent collection, leasing support, and financial reporting while ensuring resident satisfaction and compliance with policies.

The role requires at least two years in multifamily property management, proficiency with Office software and property management systems, and strong communication skills.