Onsite Mortgage Loan Processor – Customer-Focused

Paycom - ATS; Lexington (KY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision options

Company holidays and PTO

Life, disability insurance

Retirement plan

Job summary

Bank of Lexington in Lexington, KY is seeking an hourly Mortgage Loan Processor to support residential and commercial loan workflows. You will assist applicants, gather documents, and coordinate with credit bureaus, title companies, appraisers and real estate professionals involved in the process.

The role emphasizes strong customer service, a hard-working mindset, and proficiency with Microsoft Office. You will ensure compliance with Bank policies and state/federal regulations while providing

Qualifications

• High school diploma or equivalent required.
• Minimum two years in a customer service role.
• Experience interacting with the public preferred.
• Knowledge of Microsoft software products preferred.

Responsibilities

• Assist with mortgage loan applications and gather required information.
• Coordinate credit reports, flood zone determinations, and UCC filings; work with title companies and appraisers.
• Originate loan documentation and onboard loans; conduct funding and processing payments.
• Ensure compliance with bank policies and state/federal regulations.

Skills

Hard-working mentality

Excellent customer service

Willingness to learn

Proficient computer skills

Interpersonal communication

Teamwork oriented

Education

High school diploma or equivalent

Tools

Laser Pro

Encompass

Jack Henry

Microsoft Office

Job description

Bank of Lexington in Lexington, KY is seeking an hourly Mortgage Loan Processor to support residential and commercial loan workflows. You will assist applicants, gather documents, and coordinate with credit bureaus, title companies, appraisers and real estate professionals involved in the process.

The role emphasizes strong customer service, a hard-working mindset, and proficiency with Microsoft Office. You will ensure compliance with Bank policies and state/federal regulations while providing