Onsite Member Service Advocate

Zeal Credit Union; Livonia (MI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Paid Time Off

Sick Time

Paid Holidays

Job summary

Zeal Credit Union in Livonia, MI is seeking a Full-Time Member Service Representative to deliver outstanding customer service and support members with everyday banking needs.

You will handle transactions, open accounts, and assist with loan intake while educating members about products and services to reach their financial goals. This onsite role emphasizes a team culture, punctuality, and dedication to exemplary service.

Qualifications

• 6 months of customer service experience.
• Passion for helping others.
• Strong problem-solving skills.
• Initiative taker.
• Excellent communication skills.
• High attention to detail.
• Punctuality and regular onsite attendance

Responsibilities

• Serve Zeal Credit Union members with day-to-day transactions and inquiries.
• Balance cash drawer accurately and open new accounts.
• Facilitate loan intake and explain products/services to members.
• Educate members on the range of products and services to meet financial goals.

Skills

Customer service

Helping others

Problem-solving

Initiative

Communication

Attention to detail

Punctuality

Job description

Zeal Credit Union in Livonia, MI is seeking a Full-Time Member Service Representative to deliver outstanding customer service and support members with everyday banking needs.

You will handle transactions, open accounts, and assist with loan intake while educating members about products and services to reach their financial goals. This onsite role emphasizes a team culture, punctuality, and dedication to exemplary service.