Onsite Manufacturing IT Engineer – Lab & Data Center Support

Pyramid Consulting, Inc; Cambridge (MA); On-site; USD 68,770,000 - 74,501,000; Full time

Job summary

Pyramid Consulting, Inc. is seeking a Desktop Engineer for a 6+ month onsite contract in Cambridge, MA (also Danvers, MA). The role focuses on supporting manufacturing and lab IT systems and devices, with an emphasis on GMP/GxP environments.

You will manage IT assets, troubleshoot AV and IT equipment, ensure on-site network connectivity, coordinate printer management, and assist in Data Center power shutdowns alongside OEMs and cross-functional teams.

Qualifications

• Experience in supporting overall manufacturing/lab IT systems and IT devices.
• Familiarity with manufacturing, lab, and Data Center IT equipment, including scanners, printers, tablets, and specialized PCs.
• Advanced troubleshooting and problem-solving capabilities for IT devices and mobility support.
• Strong communication skills to work effectively with various teams and OEMs.
• Knowledge and experience in managing power shutdown maintenance activities.
• Understanding of GMP and GxP environments.
• Strong focus on quality and attention to detail.

Responsibilities

• Support manufacturing and lab IT systems and devices.
• Manage IT asset lifecycle including collection, storage, labeling, and disposal.
• Provide advanced troubleshooting for AV devices and IT equipment.
• Ensure basic network connectivity (LAN, Wi-Fi) on-site.
• Coordinate with vendors for printer management and cable patching.
• Assist in power shutdown maintenance activities in the Data Center.
• Provide smart hands and feet support for technology teams.
• Collaborate with multiple teams to resolve high-priority issues.
• Maintain knowledge of GMP and GxP standards in a clean room environment.

Skills

IT support

Manufacturing IT

Equipment troubleshooting

Communication

Power shutdown

GMP/GxP

Tools

Printer management

Data Center equipment

AV devices

Job description

Pyramid Consulting, Inc. is seeking a Desktop Engineer for a 6+ month onsite contract in Cambridge, MA (also Danvers, MA). The role focuses on supporting manufacturing and lab IT systems and devices, with an emphasis on GMP/GxP environments.

You will manage IT assets, troubleshoot AV and IT equipment, ensure on-site network connectivity, coordinate printer management, and assist in Data Center power shutdowns alongside OEMs and cross-functional teams.