Onsite Manager: Grow Key Accounts & Drive KPIs

The Adecco Group; Auburn (NH); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

401k plan

Paid time off & holidays

Job summary

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for Adecco programs and the escalation point for client questions. You will align with the client’s objectives and foster a collaborative partnership to drive long-term program growth.

You will lead daily recruitment activities, monitor KPIs, and develop strategies to retain accounts, improve fill rates, and enhance client satisfaction while upholding Adecco’s values and service portfolio.

Qualifications

• High school diploma or equivalent required and 5+ years of relevant work experience.
• Managerial/supervisory experience in the service provider industry preferred.
• Proven track record in customer satisfaction and client management.

Responsibilities

• Grow and retain accounts and build effective client relationships.
• Present monthly/quarterly business reviews to leadership.
• Price and sell staffing services including temporary and permanent placements.
• Ensure client requirements meet SLAs and KPIs and drive continuous improvement.

Skills

Communication skills

Client relationships

Recruitment team management

Organization & multitasking

KPIs & SLAs

Recruiting practices & policies

MS Office proficiency

Policies & procedures

Strategic planning

Education

High school diploma or equivalent

Tools

MS Office suite

PowerPoint

Excel

Job description

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for Adecco programs and the escalation point for client questions. You will align with the client’s objectives and foster a collaborative partnership to drive long-term program growth.

You will lead daily recruitment activities, monitor KPIs, and develop strategies to retain accounts, improve fill rates, and enhance client satisfaction while upholding Adecco’s values and service portfolio.