Onsite Mailroom Clerk - Detail-Driven & Customer-Focused

ARC Document Solutions; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical benefits

401(k) plan

Career growth

Team culture

Job summary

ARC Document Solutions is seeking a detail-oriented Mailroom Clerk to manage incoming and outgoing mail, packages, and related administrative services. This role emphasizes accurate, timely distribution and exceptional onsite customer service.

The ideal candidate has a high school diploma and 1–3 years of mailroom, print room, or administrative support experience, plus strong communication and organizational skills. Proficiency with Adobe Acrobat and Microsoft Office is preferred.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of experience in a mailroom, print room, records management, or related environment preferred.
• 1–3 years of customer service or administrative support experience.

Responsibilities

• Receive, sort, and distribute incoming mail and packages.
• Process outgoing mail and prepare shipments for delivery.
• Operate mailroom equipment, including postage meters, envelope openers, and letter-folding machines.
• Track incoming and outgoing mail and packages while maintaining accurate records.
• Identify, troubleshoot, and resolve mail processing issues.
• Ensure confidential and sensitive mail is delivered securely to the appropriate recipient.

Skills

Strong communication

Customer service

Organization

Adobe Acrobat

Microsoft Office

Education

High school diploma or equivalent

Tools

Adobe Acrobat

Microsoft Office Suite

Job description

ARC Document Solutions is seeking a detail-oriented Mailroom Clerk to manage incoming and outgoing mail, packages, and related administrative services. This role emphasizes accurate, timely distribution and exceptional onsite customer service.

The ideal candidate has a high school diploma and 1–3 years of mailroom, print room, or administrative support experience, plus strong communication and organizational skills. Proficiency with Adobe Acrobat and Microsoft Office is preferred.