Onsite Logistics Operations Supervisor

Forward Air Corp.; Oak Creek (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Forward Air Corp. in Wisconsin is seeking an Operations Supervisor to lead day-to-day multimodal logistics activities, ensuring safe, accurate execution and high service levels across the operation.

The role directs frontline teams, drives continuous improvement, and partners with cross-functional groups to meet performance targets while maintaining safety and quality standards in a fast-paced environment.

Qualifications

• Education: High School Diploma or GED required; Associate’s degree or higher preferred.
• Valid forklift certification/licensure required or ability to obtain before operating equipment.
• 3+ years of experience in warehouse, distribution, transportation, or broader supply chain operations with supervisory responsibilities.
• Ability to lead frontline teams in fast-paced environments with focus on performance management and development.
• English communication skills (verbal and written) required.
• Working knowledge of WMS, TMS, ERP systems and reporting tools.
• Familiarity with inventory management, order fulfillment, transportation dispatch, routing, or dock/yard operations.
• Experience with Lean, Six Sigma, 5S, Kaizen, or similar continuous improvement tools.
• Exposure to safety, environmental, regulatory, or quality management systems such as ISO, OSHA or DOT as applicable.
• Ability to safely operate MHE with company-assisted certification/training.

Responsibilities

• Supervise daily operational activities across logistics workflows.
• Coordinate and prioritize work assignments to meet safety, quality, and productivity targets.
• Ensure safe handling, processing, and dispatch of inventory and freight.
• Monitor workflow, labor allocation, and equipment usage for efficient execution.
• Ensure adherence to SOPs and change control processes.
• Support audits and compliance activities related to quality and safety.
• Lead problem-solving for service issues and delays; drive continuous improvement.
• Collaborate with cross-functional teams to optimize service performance and asset utilization.
• Provide day-to-day leadership, coaching, and development for frontline associates.
• Support training and onboarding of team members in safe operation of equipment.

Skills

Leadership

Communication

Problem solving

Safety mindset

Education

High School Diploma or GED

Associates degree preferred

Tools

WMS

TMS

ERP

MS Office

Job description

Forward Air Corp. in Wisconsin is seeking an Operations Supervisor to lead day-to-day multimodal logistics activities, ensuring safe, accurate execution and high service levels across the operation.

The role directs frontline teams, drives continuous improvement, and partners with cross-functional groups to meet performance targets while maintaining safety and quality standards in a fast-paced environment.