Onsite Logistics & Client Services Specialist

Genesis Global Group; Hamilton Township (NJ); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental & Vision Insurance

Short and Long Term Disability

Life Insurance

Dependent Care Flex Spending Account

Voluntary Policies

401(k) Plan

Paid Vacation & Holiday

Job summary

Genesis Global Group in Hamilton, NJ is seeking a Full-Time Client Services Specialist on-site from 9:00 AM to 5:30 PM, Monday through Friday. This role supports the Logistics Department with accurate data management, coordinated operations, and top-tier service to internal and external customers.

The ideal candidate is organized, detail-oriented, calm under pressure, and capable of handling shifting priorities.

Qualifications

• Proficiency with PC-based applications and systems.
• Working knowledge of Microsoft Excel and spreadsheets.
• Excellent customer service and interpersonal skills.
• Availability to work occasional Saturdays.
• Ability to utilize Google Maps effectively.

Responsibilities

• Utilize various software applications and operational data to support the daily functions of the Logistics Department.
• Accurately update and maintain system information to ensure efficient route planning and optimal operational performance.
• Serve as a resource and backup support for the overseas operations team.
• Collaborate closely with department management and staff to ensure all client service needs are met in a timely and professional manner.
• Identify, communicate, and elevate operational issues to management as they arise.
• Perform duties effectively both independently and as part of a team.
• Maintain a high level of accuracy, professionalism, and customer service in all interactions.
• Perform other job-related duties as required

Skills

PC-based applications

Microsoft Excel

Customer service

Google Maps

Professional demeanor

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

Genesis Global Group in Hamilton, NJ is seeking a Full-Time Client Services Specialist on-site from 9:00 AM to 5:30 PM, Monday through Friday. This role supports the Logistics Department with accurate data management, coordinated operations, and top-tier service to internal and external customers.

The ideal candidate is organized, detail-oriented, calm under pressure, and capable of handling shifting priorities.