Onsite Live-Event AV/IT Support Engineer

Tusker Construction Group; New York (NY); On-site; USD 68,000 - 83,000; Full time

Job summary

Tusker Construction Group is seeking a Level 2 AV/IT Support Engineer to provide onsite support across three buildings in New York. The role combines AV and IT duties, supporting conference rooms, collaboration spaces, and live meeting environments, while also handling end-user IT tasks.

The position suits someone comfortable in fast-paced, high-visibility environments where meetings and events drive daily operations, with compensation starting at $75,000 per year.

Qualifications

• 3+ years of experience in AV, IT, or a hybrid AV/IT support role.
• Experience supporting conferencing and collaboration technologies.
• Comfortable supporting live meetings and event-driven environments.
• Solid understanding of end-user computing environments.
• Strong customer service and communication skills.

Responsibilities

• Provide Level 2 onsite support for AV and IT systems.
• Support and troubleshoot conference rooms and event spaces (video, audio, displays, cameras).
• Provide real-time support for meetings, executive sessions, and events.
• Perform proactive room checks and readiness support ahead of scheduled meetings.
• Deliver hands-on end-user IT support (laptops, desktops, peripherals, connectivity).
• Float between three local buildings based on business needs.
• Escalate complex issues and document resolutions.

Skills

AV/IT support

End-user computing

Customer service

Conference room tech

Tools

Teams

Zoom

Job description

Tusker Construction Group is seeking a Level 2 AV/IT Support Engineer to provide onsite support across three buildings in New York. The role combines AV and IT duties, supporting conference rooms, collaboration spaces, and live meeting environments, while also handling end-user IT tasks.

The position suits someone comfortable in fast-paced, high-visibility environments where meetings and events drive daily operations, with compensation starting at $75,000 per year.