AV Technician

Stefanini, Inc; Northern, New York (KY, NY); Hybrid; USD 55,000 - 58,000; Full time

Job summary

Stefanini Group is seeking an IT/AV Support Specialist in our New York office to ensure seamless meetings, events, and daily operations. The role blends AV know-how with IT support, delivering reliable user experiences across conferencing and collaboration tools.

The ideal candidate has hands-on experience with live event support, Dante, Crestron, and QSC systems, plus strong customer service and communication skills.

Qualifications

• 3+ years in a combined AV/IT support role.
• Experience with live AV event support and Dante/Crestron/BiAmp/QSC.
• Configure conferencing tech and AV control systems.
• Strong IP networking troubleshooting abilities.
• Experience in fast-paced, customer-facing environments.
• Familiar with Windows 11, macOS, Microsoft 365.
• Excellent communication and organization.
• Ability to lift/move equipment up to 30 lbs.

Responsibilities

• Train and orient in-room systems to end users.
• Manage and maintain AV systems in the office.
• Provide AV support for high-profile meetings, events, and live broadcasts.
• Support and configure AV hardware including Dante, Crestron, Biamp, QSC, and Logitech/Polycom.
• Coordinate AV repairs with external vendors.
• Route audio/video and troubleshoot backend AV issues.
• Provide live meeting support across Zoom and Teams.

Skills

AV/IT Support

Dante Networking

Crestron

BiAmp/QSC

Logitech/Polycom

Zoom/Teams

IP Networking

Documentation

Tools

Crestron Control Systems

Biamp Equipment

QSC Hardware

Logitech Polycom Hardware

Dante

Job description

Job Details

Deskside Technician I

AV Technician New York,NY Posted:9/17/2026 Job Description Job ID#:

64949

Job Category:

Deskside Technician I

Position Type:

Contract

Duration:

12 months

Shift:

1

Remaining Positions:

1

Details: Stefanini Groupis looking forAV Technician for a globally recognized company! Thank you!

Position Overview

We are seeking an IT/AV Support Specialist to assist with technology operations and audiovisual support in our New York Office. This role is key to ensuring a seamless user experience across meetings, events, and day-to-day office operations. The ideal candidate will bring a balance of technical AV expertise, strong customer service, and general IT support capability.

Key Responsibilities

• Training and orientation of in-room systems to end users
• Manage and maintain AV systems within the office, ensuring reliability and performance
• Provide AV support for high-profile meetings, internal and external events, and live broadcasts
• Support and configure AV hardware including Dante, Crestron, BiAmp, QSC, and Logitech/Polycom systems
• Coordinate AV repairs and service with external vendors
• Route audio and video effectively across systems; troubleshoot backend AV issues (break/fix)
• Provide live meeting support across Zoom and Microsoft Teams platforms

Key Qualifications

• 3+ years of experience in a combined AV/IT support role
• Proven experience with live AV event support, Dante, Crestron, BiAmp/QSC, and related AV systems
• Ability to configure and support conferencing technologies and AV control systems
• Strong understanding of IP networking principles and ability to diagnose connectivity issues
• Experience supporting users in fast-paced, customer-facing environments
• Familiarity with Windows 11, macOS, Microsoft 365, and mobile device platforms
• Strong organizational and time-management skills
• Excellent oral and written communication; ability to explain technical issues to non-technical users
• Ability to lift/move equipment (up to 30 lbs) and provide occasional early or late meeting support

Preferred Skills

• Dante audio networking knowledge
• Exposure to Slack, Trello, or other team collaboration tools
• Experience training users and creating user-friendly documentation
• Passion for AV systems and continuous learning in the tech space
• Project planning or project coordination experience

#LI-AH1 #LI-ONSITE
Pay Range:

$ 40.00 - $ 42.00