Onsite Leasing & Resident Experience Specialist

AXIS; Cedar Rapids (IA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Vision, Dental, Life insurance

Disability insurance

Paid time off

Flexible office hours

Apparel credit

Job summary

AXIS is seeking a motivated Property Manager Specialist for the Southview property in Cedar Rapids, IA. This onsite role focuses on welcoming guests, managing leasing processes, and driving occupancy while delivering exceptional resident experiences.

The ideal candidate brings 1–2 years in leasing or customer service, is highly organized, and excels at communication and problem solving. Flexible hours and a collaborative culture support growth.

Qualifications

• 1–2 years experience in leasing, customer service, support, or administrative roles.
• Strong written and verbal communication with empathy and clarity.
• Highly organized and detail-oriented.
• Excellent problem-solving skills; brings ideas and solutions.
• Mindset focused on customer satisfaction, continuous improvement, and operational efficiency.
• Agile mindset; adaptable and comfortable with change, growth.

Responsibilities

• Welcome and assist all guests of Southview in person and by phone.
• Drive occupancy by owning leasing lifecycle from unknown applicant to resident move in.
• Own leasing communication via phone, in-person, and email.
• Collect all unreceived revenue; communicate proactively and retroactively with delinquent residents; post notices.
• Support the Property Manager.
• Team communication and assisting as available.
• Office management: supplies and equipment; maintain general organization and cleanliness.

Skills

Strong communication

Highly organized

Problem solving

Agile mindset

Customer focus

Microsoft Office

Willingness to learn tools

Tools

Microsoft Office

Job description

AXIS is seeking a motivated Property Manager Specialist for the Southview property in Cedar Rapids, IA. This onsite role focuses on welcoming guests, managing leasing processes, and driving occupancy while delivering exceptional resident experiences.

The ideal candidate brings 1–2 years in leasing or customer service, is highly organized, and excels at communication and problem solving. Flexible hours and a collaborative culture support growth.