Leasing Specialist: Tour Lead & Resident Experience

Hillpointe; Davenport (IA); On-site; USD 17,000 - 25,000; Full time

Job summary

Hillpointe, Davenport, IA, seeks a Leasing Specialist to drive first impressions with property tours and exceptional customer service. You will showcase lifestyle value, engage prospects, and guide tours to conversion.

The role requires weekend availability and a people-centric approach in a fast-paced environment. Ideal candidates have leasing or sales experience, strong communication skills, and the ability to navigate the property and amenities.

Qualifications

• Flexible schedule, including weekends.
• Experience in leasing, customer service, hospitality, or sales preferred.
• Strong interpersonal and communication skills.
• Ability to physically access all community areas.
• High school diploma or equivalent.
• Valid driver’s license for property operations and local travel (if required).

Responsibilities

• Greet prospective residents and conduct engaging property tours.
• Highlight community features, amenities, and benefits tailored to the prospects.
• Answer questions and address concerns during tours.
• Coordinate schedules with the Leasing Experience Coordinators to manage tour appointments.
• Provide timely responses to inquiries.
• Maintain cleanliness of community tour paths, amenities, and units to ensure positive appearance.
• Gather prospective resident information and proactively engage and follow-up through phone call, text message, and email communication.
• Assist in creating a welcoming and professional environment within the community.

Skills

Flexible schedule

Leasing experience

Interpersonal skills

Physical access

High school diploma

Driver's license

Education

High school diploma or equivalent

Job description

Hillpointe, Davenport, IA, seeks a Leasing Specialist to drive first impressions with property tours and exceptional customer service. You will showcase lifestyle value, engage prospects, and guide tours to conversion.

The role requires weekend availability and a people-centric approach in a fast-paced environment. Ideal candidates have leasing or sales experience, strong communication skills, and the ability to navigate the property and amenities.