Onsite Lab Technician - Quality & Product Analysis

Ninjakitchen; Needham (MA); On-site; USD 62,000 - 73,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) with match

Employee stock purchase program

Paid time off

Parental leave

Job summary

SharkNinja in Needham, MA is seeking a detailed-oriented post-launch quality specialist to join our team. You will analyze returns data, identify root causes, and provide actionable feedback to engineering and production teams while interacting with consumer products on test stations.

The role requires an Associate degree or higher in a technical field, good communication, and proficiency with Word, Excel, and PowerPoint.

Qualifications

• Associates degree or technical certificate required.
• Strong root cause analysis and problem-solving abilities.
• Excellent written and verbal communication skills.
• Proficient with MS Office; SharePoint a plus.
• Ability to work autonomously or in a team with changing priorities.

Responsibilities

• Inspect returned products per quality and safety standards.
• Troubleshoot and fix production test issues reported by technicians.
• Perform basic teardown of returned products and document workflows.
• Report quality anomalies to cross-functional teams for review.
• Monitor product health and drive continuous five-star improvements.

Skills

Root cause analysis

Communication skills

Autonomous / team work

Documentation

Education

Associates Degree in technical area

Bachelor’s Degree in mechanical quality or related field

Tools

Microsoft Word

Excel

PowerPoint

SharePoint

Job description

SharkNinja in Needham, MA is seeking a detailed-oriented post-launch quality specialist to join our team. You will analyze returns data, identify root causes, and provide actionable feedback to engineering and production teams while interacting with consumer products on test stations.

The role requires an Associate degree or higher in a technical field, good communication, and proficiency with Word, Excel, and PowerPoint.