Onsite Lab IT & Instrument Systems Specialist

KellyMitchell Group; Berkeley (CA); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Employee-Owned Profit Sharing (ESOP)

401K offered

Job summary

KellyMitchell seeks a Laboratory & Instrument System Support Specialist to provide embedded, hands-on IT support for laboratory instruments and management. You will ensure reliable connectivity to historians and middleware, engaging with IT/OT teams, and coordinating with vendors and users.

Responsibilities include on-site IT triage, lineage of data flow, and maintaining documentation. Requires a BS/equivalent in IT or related fields and strong communication skills.

Qualifications

• Bachelor's degree or equivalent in IT, engineering, automation, or lab systems.
• Solid understanding of computers and Windows OS.
• Ability to learn complex laboratory workflows and translate needs into technical requirements.
• Strong ownership, customer focus, documentation discipline, vendor management and cross-functional communication.
• Excellent communication skills and teamwork ability.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Serve as the primary on-site contact for laboratory IT and instrument-computer issues with rapid triage and escalation.
• Use internal/external IT resources to operate independently and resolve problems.
• Manage lab computers: inventory, troubleshooting, upgrades, and coordination.
• Improve lab digital systems with IT teams and scientists; interface with data storage and 3rd party software.
• Manage incidents end-to-end across service desks and vendors; track issues through closure.
• Monitor data flow to ensure integrity and availability; document processes and procedures.
• Stay updated on developments in laboratory technology and data management.

Skills

Solid Windows OS knowledge

Lab workflows understanding

Ownership and communication

Vendor management

Team collaboration

Education

Bachelor's degree or equivalent in IT/engineering/automation/lab systems

Tools

Windows OS

Job description

KellyMitchell seeks a Laboratory & Instrument System Support Specialist to provide embedded, hands-on IT support for laboratory instruments and management. You will ensure reliable connectivity to historians and middleware, engaging with IT/OT teams, and coordinating with vendors and users.

Responsibilities include on-site IT triage, lineage of data flow, and maintaining documentation. Requires a BS/equivalent in IT or related fields and strong communication skills.