Onsite L2 Network Engineer - SD-WAN & Switches

Unisys; Reading (Berks County); On-site; USD 95,000 - 120,000; Full time

Job summary

Unisys in Hershey, PA seeks a hands-on L2 Network Support Engineer for onsite network support across HQ, nearby offices, and plants. You will handle SD-WAN, LAN, Wireless APs, and Cisco/Arista switching environments, troubleshooting and performing basic configurations.

This role emphasizes incident resolution, documentation, and collaboration with IT teams. Travel to plant sites and offices is expected, with a strong emphasis on reliability and hands-on maintenance.

Qualifications

• 6-8 years of hands-on network support experience in a corporate or manufacturing environment.
• Working knowledge of SD-WAN concepts and basic troubleshooting (VeloCloud, Meraki, Viptela, or similar).
• Comfortable working with Cisco and/or Arista switches - VLANs, port configuration, STP basics.
• Experience supporting Wireless Access Points (Cisco, Meraki, Aruba, or equivalent).
• Understanding of LAN fundamentals - IP addressing, subnetting, DHCP, DNS, and basic routing.
• Familiarity with ticketing systems and ITSM/change management processes.
• Ability to read basic network diagrams and escalate appropriately to L3 engineers.
• Good communication skills and willingness to travel to nearby offices and plants.

Responsibilities

• Provide L2 network support for SD-WAN, LAN, Wireless APs, and Cisco/Arista switches across HQ, branch offices, and manufacturing sites.
• Troubleshoot and resolve network incidents escalated from L1/helpdesk.
• Monitor network health and respond to alerts affecting production or offices.
• Perform basic configurations on Cisco/Arista switches (VLANs, port settings, STP).
• Support and maintain Wireless Access Points and controllers.
• Assist with SD-WAN edge device support and WAN failover validation.
• Coordinate with ISPs for circuit issues and ticket follow-ups.
• Conduct regular site visits to HQ and manufacturing sites for network checks and hardware replacements.
• Maintain documentation of network issues and site configurations.
• Assist with onboarding of new network hardware under L3 guidance.

Skills

SD-WAN

LAN

Wireless APs

Cisco switches

Arista switches

VLANs

STP

Troubleshooting

ITSM

Communication

Tools

PRTG

SolarWinds

Meraki Dashboard

Job description

Unisys in Hershey, PA seeks a hands-on L2 Network Support Engineer for onsite network support across HQ, nearby offices, and plants. You will handle SD-WAN, LAN, Wireless APs, and Cisco/Arista switching environments, troubleshooting and performing basic configurations.

This role emphasizes incident resolution, documentation, and collaboration with IT teams. Travel to plant sites and offices is expected, with a strong emphasis on reliability and hands-on maintenance.