Onsite L2 Network Engineer — SD-WAN & Wireless Expert

Accenture; Philadelphia (Philadelphia County); On-site; USD 76,000 - 83,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) plan

Paid time off

Long-term disability

Job summary

Accenture Flex is seeking an experienced network engineer to provide onsite L2/L3 support for SD-WAN, LAN, and Wireless APs at the Hershey, PA HQ and nearby plants.

You will troubleshoot incidents, configure Cisco/Arista switches, monitor network health, and coordinate with ISPs and vendors. Regular travel to local offices and manufacturing sites is expected, with some off-hours support during outages.

Qualifications

• 5+ years of hands-on network support in corporate/manufacturing environments.

Responsibilities

• Provide L2 network support for SD-WAN, LAN, Wireless APs, and Cisco/Arista switches across HQ, branch offices, and manufacturing plant sites.
• Troubleshoot and resolve network incidents escalated from L1/helpdesk - including connectivity drops, slow performance, VLAN misconfigurations, and AP issues.
• Monitor network health using available tools and respond promptly to alerts or outages affecting production or office environments.
• Perform basic configuration tasks on Cisco and Arista switches - VLANs, port settings, spanning tree, and trunk/access port adjustments.
• Support and maintain Wireless Access Points - managing connectivity, signal issues, AP reboots, and coordination with wireless controllers.
• Assist with SD-WAN edge device support - basic troubleshooting of WAN links, failover validation, and escalating complex issues to L3 or vendor support.
• Coordinate with ISPs for circuit issues, outage reporting, and ticket follow-ups.
• Conduct regular site visits to HQ, nearby offices, and plant locations to perform hands-on network checks and hardware replacements.
• Maintain accurate documentation of network issues, changes, and site-specific configurations.
• Support onboarding of new network hardware at plant/office expansions under L3 guidance.

Skills

Network troubleshooting

Cisco/Arista switches

SD-WAN

Wireless APs

LAN/WAN basics

Onsite work

Education

High School Diploma or GED

Cisco CCNA certification (preferred)

Tools

PRTG

SolarWinds

Meraki Dashboard

Job description

Accenture Flex is seeking an experienced network engineer to provide onsite L2/L3 support for SD-WAN, LAN, and Wireless APs at the Hershey, PA HQ and nearby plants.

You will troubleshoot incidents, configure Cisco/Arista switches, monitor network health, and coordinate with ISPs and vendors. Regular travel to local offices and manufacturing sites is expected, with some off-hours support during outages.