Onsite L2 Network Engineer – Hershey, PA

Unisys Corporation; Harrisburg (Dauphin County); On-site; USD 85,000 - 110,000; Full time

Job summary

Unisys Corporation in Hershey, PA is seeking an on-site L2 Network Support Engineer to support SD-WAN, LAN, Wireless APs, and Cisco/Arista switching across HQ, nearby offices, and plant sites. You will troubleshoot, perform basic configurations, monitor health, and maintain documentation while coordinating with ISPs and IT teams.

Willingness to travel to site locations is required. The role requires 6–8 years of hands-on network support in corporate/manufacturing environments and experience with

Qualifications

• 6–8 years of hands-on network support experience in a corporate or manufacturing environment.
• Experience with SD‑WAN concepts and basic troubleshooting (VeloCloud, Meraki, Viptela, or similar).
• Comfortable working with Cisco and/or Arista switches - VLANs, port configuration, STP basics.
• Experience supporting Wireless Access Points (Cisco, Meraki, Aruba, or equivalent).
• Understanding of LAN fundamentals - IP addressing, subnetting, DHCP, DNS, and basic routing.
• Familiarity with ticketing systems and ITSM/change management processes.
• Ability to read basic network diagrams and escalate appropriately to L3 engineers.
• Good communication skills - coordinate with site staff, plant operators, and remote IT teams.
• Willingness to travel to nearby offices and manufacturing plant sites as needed.

Responsibilities

• Provide L2 network support for SD‑WAN, LAN, Wireless APs, and Cisco/Arista switches across HQ, branch offices, and manufacturing plant sites.
• Troubleshoot and resolve network incidents escalated from L1/helpdesk - including connectivity drops, slow performance, VLAN misconfigurations, and AP issues.
• Monitor network health using available tools and respond promptly to alerts or outages affecting production or office environments.
• Perform basic configuration tasks on Cisco and Arista switches - VLANs, port settings, spanning tree, and trunk/access port adjustments.
• Support and maintain Wireless Access Points - managing connectivity, signal issues, AP reboots, and coordination with wireless controllers.
• Assist with SD‑WAN edge device support - basic troubleshooting of WAN links, failover validation, and escalating complex issues to L3 or vendor support.
• Coordinate with ISPs for circuit issues, outage reporting, and ticket follow‑ups.
• Conduct regular site visits to HQ, nearby offices, and plant locations to perform hands‑on network checks and hardware replacements.
• Maintain accurate documentation of network issues, changes, and site‑specific configurations.
• Support onboarding of new network hardware at plant/office expansions under L3 guidance.

Skills

Network troubleshooting

onsite support

Documentation

Communication

Site coordination

ITSM ticketing

Reading network diagrams

Education

CCNA certification

Tools

Cisco switches

Arista switches

SD-WAN technology

Meraki

VeloCloud

Viptela

Job description

Unisys Corporation in Hershey, PA is seeking an on-site L2 Network Support Engineer to support SD-WAN, LAN, Wireless APs, and Cisco/Arista switching across HQ, nearby offices, and plant sites. You will troubleshoot, perform basic configurations, monitor health, and maintain documentation while coordinating with ISPs and IT teams.

Willingness to travel to site locations is required. The role requires 6–8 years of hands-on network support in corporate/manufacturing environments and experience with