Onsite Jr. Customer Service Associate - Fast-Paced Support

US Diversity Job Search; Saddle Brook (NJ); On-site; USD 33,000 - 39,000; Full time

Job summary

Beacon Hill in Saddle Brook, NJ is seeking a temporary Junior Customer Service Associate to join our team onsite. You will be a primary contact for retailers, sales, and customers, coordinating order fulfillment and resolving issues to ensure on-time deliveries.

Ideal candidates have a high school diploma, strong multitasking and communication skills, and accuracy in data entry. Familiarity with Microsoft Office and order entry systems is preferred; bilingual English/Spanish is a plus.

Qualifications

• High school diploma required.
• Strong multitasking and organizational skills.
• Excellent verbal and written communication.
• Attention to detail and accuracy in data entry.
• Familiarity with Microsoft Office and order entry systems.
• Bilingual English & Spanish is a plus.
• Customer service or call center experience is a bonus.

Responsibilities

• Coordinate order fulfillment with internal teams and partners.
• Enter and update customer orders in the system.
• Monitor order statuses to ensure timely deliveries.
• Address and troubleshoot customer concerns; expedite issues.
• Answer inbound calls and respond to inquiries.
• Maintain professionalism, empathy, and responsiveness.
• Manage multiple priorities in a fast-paced environment.

Skills

Multitasking

Verbal & written communication

Attention to detail

Data entry accuracy

Microsoft Office

Order entry systems

Team collaboration

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Microsoft Office

Order entry systems

Job description

Beacon Hill in Saddle Brook, NJ is seeking a temporary Junior Customer Service Associate to join our team onsite. You will be a primary contact for retailers, sales, and customers, coordinating order fulfillment and resolving issues to ensure on-time deliveries.

Ideal candidates have a high school diploma, strong multitasking and communication skills, and accuracy in data entry. Familiarity with Microsoft Office and order entry systems is preferred; bilingual English/Spanish is a plus.