Temp Jr. Customer Service Associate in Saddle Brook- 24/hr!

Beacon Hill; Saddle Brook (NJ); On-site; USD 27,000 - 39,000; Full time

Job summary

Beacon Hill is seeking a Temp Junior Customer Service Associate in Saddle Brook, NJ to be a primary contact for retailers, customers, and distributors. This on-site role requires a high school diploma and strong communication.

You will process orders, enter data, monitor statuses, and resolve issues, while collaborating with internal teams. The position offers $24 per hour and runs for at least two months, with potential to extend.

Qualifications

• High school diploma or equivalent is required.
• Strong multitasking and organizational skills under pressure.
• Excellent verbal and written communication.
• Attention to detail and data-entry accuracy.
• Bilingual English/Spanish is a plus.

Responsibilities

• Coordinate order fulfillment with internal teams and distribution partners.
• Enter and update customer orders accurately in the system.
• Monitor order statuses and ensure timely deliveries.
• Address customer concerns and escalate issues as needed.
• Answer inbound calls and respond promptly to inquiries.
• Maintain professionalism and empathy in all interactions.
• Thrive in a fast-paced environment while managing multiple priorities.

Skills

Multitasking

Attention to detail

Verbal and written communication

Data entry

Microsoft Office

Bilingual EN/ES

Education

High school diploma or equivalent

Tools

Order entry systems

Job description

Temp Jr. Customer Service Associate in Saddle Brook- 24/hr! (A1474073PHI) Saddle Brook, New Jersey

Salary: USD24 - USD24 per hour

Our client, a fast-growing, dynamic organization in Saddle Brook with a small-team feel, is seeking a temporary Junior Customer Service Associate to join their team. This associate will be a primary point of contact for retailers, sales, individual customers, wholesale distributors, and more. The company is looking for a motivated, reliable, and team-oriented individual to join their team.

About the Job:

• Collaborate with internal departments, field personnel, and distribution partners to coordinate order fulfillment
• Accurately enter and update customer orders in the system
• Monitor and follow up on order statuses, ensuring timely deliveries
• Address and troubleshoot customer concerns; elevate issues as necessary
• Answer inbound calls and respond promptly to customer inquiries
• Maintain a high standard of professionalism, empathy, and responsiveness in all customer interactions
• Thrive in a fast-paced, ever-changing environment while managing multiple priorities

About You:

• High school diploma or equivalent required
• Strong multitasking skills and the ability to stay organized under pressure
• Excellent verbal and written communication skills
• Proven attention to detail and accuracy in data entryComfortable with basic computer systems and software (e.g., Microsoft Office, order entry systems)
• Ability to work both independently and as part of a collaborative team
• Bilingual in English & Spanish is a plus
• Previous customer service or call center experience is a bonus, but not required

This contract position offers $24 an hour and is set to run for at least two months, with strong potential to extend! This is a great opportunity to not only join a successful team, but a group that values hard work, humor, and communication. This is a fully onsite position.