Onsite IT Technician — Networking & Security Expert

Adams Brown Technology Specialists; Manhattan (KS); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Substantial paid-time-off

Comprehensive benefit package

Flexible work environment

Job summary

A technology solutions provider in Manhattan, KS is seeking IT professionals with a focus on customer service to support clients onsite. Ideal candidates will have experience in server support, networking, and troubleshooting with tools like Connectwise. The role involves prioritizing and resolving service requests efficiently, requiring excellent communication and mechanical skills. This is a full-time, onsite position with a flexible work environment and opportunities for growth.

Qualifications

• Experience with onsite hardware setup and support, preferably with an MSP.
• Familiarity with security tools and networking concepts.
• Ability to document and adhere to established procedures.

Responsibilities

• Provide onsite support for desktop, laptop, server, and network issues.
• Document, prioritize, troubleshoot, and escalate service requests.
• Evaluate and identify client environment installations.

Skills

Client service orientation

Communication skills

Troubleshooting applications

Autonomous work

Tools

Connectwise Automate

Ticketing system

WatchGuard

Job description

A technology solutions provider in Manhattan, KS is seeking IT professionals with a focus on customer service to support clients onsite. Ideal candidates will have experience in server support, networking, and troubleshooting with tools like Connectwise. The role involves prioritizing and resolving service requests efficiently, requiring excellent communication and mechanical skills. This is a full-time, onsite position with a flexible work environment and opportunities for growth.