Onsite IT Specialist - Server, Network & Security

Adams Brown Technology Specialists; Wichita (KS); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Flexible work environment

Substantial paid time off

Comprehensive benefits package

Competitive pay structure

Job summary

A dynamic IT support company seeks dedicated IT professionals in Wichita, Kansas, to provide onsite support for clients. Responsibilities include troubleshooting desktop, laptop, and network issues and ensuring optimal service delivery. Ideal candidates are team-oriented with a strong mechanical aptitude and effective communication skills. A flexible work environment with comprehensive benefits is offered, making it an excellent opportunity for those looking to advance in their IT career. Travel to client locations is expected, enhancing hands-on support experience.

Qualifications

• Experience managing onsite desktop and server support.
• Ability to handle service requests efficiently.
• Knowledge of various IT and security tools.

Responsibilities

• Deliver onsite technical support for desktop and network issues.
• Document and troubleshoot service requests.
• Install and maintain client hardware and software.

Skills

Client service orientation

Onsite hardware set up and support experience

Strong mechanical aptitude

Excellent communication skills

Ability to document procedures

Knowledge of hardware and software

Troubleshooting applications

Experience with Ticketing systems

Knowledge of networking tools

Tools

Connectwise Automate

Connectwise Manage

IT Glue

WatchGuard/Firewall

StorageCraft

Datto

Job description

A dynamic IT support company seeks dedicated IT professionals in Wichita, Kansas, to provide onsite support for clients. Responsibilities include troubleshooting desktop, laptop, and network issues and ensuring optimal service delivery. Ideal candidates are team-oriented with a strong mechanical aptitude and effective communication skills. A flexible work environment with comprehensive benefits is offered, making it an excellent opportunity for those looking to advance in their IT career. Travel to client locations is expected, enhancing hands-on support experience.