Onsite IT Technician — Defense IT & Security

Edge Autonomy; Huntsville (AL); Vor Ort; USD 43.000 - 58.000; Vollzeit

Benefits dieser Stelle

Matching 401(k)

Paid PTO

Paid holidays

Medical, vision, and dental insurance

Group Short-Term & Long-Term Disabilit

HSA and FSA Options

Critical Care Plan

Accident Care Plan

Employee Stock Purchase Plan

Zusammenfassung

Redwire Defense Tech in Huntsville, AL seeks an IT Technician to provide onsite user support, troubleshooting, and IT service delivery in a fast-paced defense environment. You will install hardware/software, manage Windows/configuration, and coordinate with vendors.

The role emphasizes strong Windows/M365 expertise, AD/GP management, and readiness to obtain Security+ and security clearance within six months. Onsite work in a production/office setting is required.

Qualifikationen

• 4+ years as an IT Technician or similar role, preferably in the U.S. defense industry.
• Strong background in Microsoft enterprise environments (Windows workstations/servers, Microsoft 365).
• Hands-on PC hardware, networking, and enterprise IT services (Wi‑Fi, VLAN, VPN, VoIP, 802.1x, Zero-Trust, MFA, Virtualization).
• Proficiency with Windows configuration, Active Directory, and Group Policy.
• Demonstrated ability to work independently and collaboratively in a dynamic environment.
• Ability to obtain CompTIA Security+ within 6 months of hire and security clearance.

Aufgaben

• Provide first-level onsite and remote support to end-users and troubleshoot issues.
• Elevate unresolved queries to higher support levels.
• Track, route, and document problems to correct resources.
• Follow up with customers to resolve issues and ensure satisfaction.
• Install and configure hardware and software components for usability.
• Troubleshoot hardware and software issues.
• Document tickets and maintain records accurately.
• Collaborate with IT vendors and coordinate IT services.
• Work independently and in team settings in a fast-paced environment.

Kenntnisse

Windows admin

Networking basics

Microsoft 365

Active Directory

Zero Trust

MFA

VLAN

Windows configuration

Group Policy

Ausbildung

Bachelor’s degree in IT/CS

Tools

Group Policy

Virtualization

Windows 365

Wi‑Fi management

Jobbeschreibung

Redwire Defense Tech in Huntsville, AL seeks an IT Technician to provide onsite user support, troubleshooting, and IT service delivery in a fast-paced defense environment. You will install hardware/software, manage Windows/configuration, and coordinate with vendors.

The role emphasizes strong Windows/M365 expertise, AD/GP management, and readiness to obtain Security+ and security clearance within six months. Onsite work in a production/office setting is required.