Onsite IT Support Technician – Travel-Ready

Aqueity; Downers Grove (IL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Performance-based bonuses

Professional growth opportunities

Job summary

Aqueity is seeking a Field Support Technician to provide onsite technical support, troubleshooting, and maintenance for clients. This role involves regular travel and maintaining effective communication with clients and internal teams.

The ideal candidate will have a high school diploma, at least 2 years of related experience, and proficiency with various IT systems including Windows OS and Microsoft 365. We offer competitive salary, health benefits, and opportunities for professional growth.

Qualifications

• Minimum of high school diploma required.
• 2+ years of experience in an end-user technical support role.
• Strong organizational and time management skills.

Responsibilities

• Provide hands-on technical support at client sites.
• Manage multiple active client issues simultaneously.
• Document troubleshooting steps and resolutions.

Skills

Technical support

Communication skills

Time management

Education

High school diploma

2+ years in technical support

Tools

Windows OS

Microsoft 365

TCP/IP

ConnectWise

Job description

Aqueity is seeking a Field Support Technician to provide onsite technical support, troubleshooting, and maintenance for clients. This role involves regular travel and maintaining effective communication with clients and internal teams.

The ideal candidate will have a high school diploma, at least 2 years of related experience, and proficiency with various IT systems including Windows OS and Microsoft 365. We offer competitive salary, health benefits, and opportunities for professional growth.