Onsite IT Support Technician - Migration Projects (Entry)

Pacer Group; Philadelphia (Philadelphia County); On-site; USD 30,307 - 41,328; Full time

Job summary

A leading IT services company is seeking two IT Support Technicians for an onsite role in Philadelphia, PA. This entry-level position requires providing support to users during a migration project by offering chat and in-person assistance. Candidates should have knowledge of VPN and Active Directory. Pay ranges from $22.00 to $30.00. Responsibilities include coordinating migration schedules and troubleshooting technical issues.

Qualifications

• Entry level position requiring a junior IT background.
• Experience in user support during migration processes is beneficial.

Responsibilities

• Provide escalated user support during the migration process.
• Assist users with step-by-step guidance and troubleshooting.
• Schedule and coordinate migrations with global users.
• Perform basic technical tasks including imaging and general troubleshooting.

Skills

VPN

Active Directory

Job description

A leading IT services company is seeking two IT Support Technicians for an onsite role in Philadelphia, PA. This entry-level position requires providing support to users during a migration project by offering chat and in-person assistance. Candidates should have knowledge of VPN and Active Directory. Pay ranges from $22.00 to $30.00. Responsibilities include coordinating migration schedules and troubleshooting technical issues.