IT Technician

Pacer Group; Philadelphia (Philadelphia County); On-site; USD 30,307 - 41,328; Full time

Job summary

A leading IT services company is seeking two IT Support Technicians for an onsite role in Philadelphia, PA. This entry-level position requires providing support to users during a migration project by offering chat and in-person assistance. Candidates should have knowledge of VPN and Active Directory. Pay ranges from $22.00 to $30.00. Responsibilities include coordinating migration schedules and troubleshooting technical issues.

Qualifications

• Entry level position requiring a junior IT background.
• Experience in user support during migration processes is beneficial.

Responsibilities

• Provide escalated user support during the migration process.
• Assist users with step-by-step guidance and troubleshooting.
• Schedule and coordinate migrations with global users.
• Perform basic technical tasks including imaging and general troubleshooting.

Skills

VPN

Active Directory

Job description

US IT Recruiter @Pacer Group

We are looking for two IT Support Technicians with a junior IT background to support users during a migration project. This role involves providing chat and in-person support, guiding users through migration steps, and coordinating global migration schedules.

Note: This is an onsite role in Philadelphia, PA. No Relocation.

Also, this is a Support/Technician role not a Developer/Engineer role.

Responsibilities

• Provide escalated user support during the migration process.
• Assist users with step-by-step guidance and troubleshooting.
• Schedule and coordinate migrations with global users.
• Perform basic technical tasks including imaging and general troubleshooting.

Required Skills

Knowledge of VPN and Active Directory.

Seniority level

Entry level

Employment type

Contract

Job function

Other

Industries

IT Services and IT Consulting

Philadelphia, PA $22.00-$30.00