Field IT Support Technician — Travel Required

Saulsbury; Town of Texas (WI); On-site; USD 45,000 - 75,000; Full time

Job summary

Saulsbury Industries is seeking an IT Job Site Support Technician to install, diagnose, repair, and maintain technology for office staff and on-site personnel, with a focus on strong communication and teamwork.

The role requires travel to Permian Basin job sites to install time clocks, networking gear, cameras, routers, and backups while opening and tracking Help Desk tickets and coordinating with the IT team. A High School Diploma and 2–5 years of IT experience are required, with a credit check.

Qualifications

• High School Diploma or equivalent.
• Ability to travel to project sites across the Permian Basin.
• 2-5 years of IT experience, Microsoft Windows Networking, Windows 10 and 11.
• The satisfactory completion of a credit check is required for this position.

Responsibilities

• Assess malfunctions of hardware and/or software to determine actions to maintain operations.
• Coordinate with the IT Help Desk and IT Manager.
• Support, troubleshoot, and resolve IT issues for office staff and field employees.
• Travel to job sites and install Time Clocks, Internet Services, Networking Equipment, Time Lapse Cameras, Routers and backups.
• Open, track and resolve tickets using Saulsbury’s ticketing system; manage priority levels and response times.
• Other duties as assigned.

Skills

IT experience

Communication

Travel ability

Education

High School Diploma or equivalent

Tools

Windows 10/11

Microsoft Networking

Job description

Saulsbury Industries is seeking an IT Job Site Support Technician to install, diagnose, repair, and maintain technology for office staff and on-site personnel, with a focus on strong communication and teamwork.

The role requires travel to Permian Basin job sites to install time clocks, networking gear, cameras, routers, and backups while opening and tracking Help Desk tickets and coordinating with the IT team. A High School Diploma and 2–5 years of IT experience are required, with a credit check.