Onsite IT Support Technician – Healthcare (Multi-Site Travel)

Vaco; Omaha (NE); Presencial; USD 58.000 - 60.000; A tiempo parcial

Descripción de la vacante

Vaco in Omaha, NE is seeking a Site Support Technician to join a growing IT team supporting healthcare locations across the area. This is a hands-on role supporting clinicians and administrative staff with real-time technology issues onsite.

You'll troubleshoot hardware and software, manage end-user devices, and handle onsite tickets. Travel between local facilities is required, and reliable transportation is essential. The position starts as a 6-month contract-to-hire with a weekday schedule.

Formación

• 3+ years of IT Support, Desktop Support or Help Desk experience.
• Hands-on end-user support experience.
• Familiarity with ServiceNow ticketing system.
• Strong troubleshooting across hardware, software, and OS.
• Excellent customer service and communication skills.
• Reliable transportation for travel between sites.

Responsabilidades

• Provide onsite IT support for clinic and office staff
• Troubleshoot hardware, software, printer, and workstation issues
• Support nurses, physicians, and administrative teams with day-to-day technology needs
• Resolve support tickets and document solutions appropriately
• Install, configure, and replace end-user devices and equipment
• Travel between local facilities to provide technical support when needed
• Support user onboarding, equipment setup, and general desktop support activities

Conocimientos

IT Support

Desktop Support

Help Desk

End-user Support

Customer Service

Troubleshooting

ServiceNow

Herramientas

ServiceNow

Descripción del empleo

Vaco in Omaha, NE is seeking a Site Support Technician to join a growing IT team supporting healthcare locations across the area. This is a hands-on role supporting clinicians and administrative staff with real-time technology issues onsite.

You'll troubleshoot hardware and software, manage end-user devices, and handle onsite tickets. Travel between local facilities is required, and reliable transportation is essential. The position starts as a 6-month contract-to-hire with a weekday schedule.