IT Desktop Support - 55k

Vaco by Highspring; Omaha (NE); On-site; USD 46,000 - 64,000; Full time

Job summary

A leading technology company is seeking a Site Support Technician for multiple sites in Omaha. This role involves providing technical support to healthcare professionals and requires strong communication skills. The position offers a contract-to-hire opportunity with a competitive salary and room for growth within a supportive team environment.

Qualifications

• At least 3 years of experience in IT support, working on-site with users.
• Familiarity with IT ticketing systems such as ServiceNow.
• Strong interpersonal and communication skills.

Responsibilities

• Troubleshoot hardware and software systems.
• Provide support directly to nurses, clinic staff, and doctors through ticket resolution.

Skills

Technical Support

Communication

Attention to Detail

Tools

ServiceNow

Job description

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Here's the refined version:

Site Support Technician | Omaha - Multiple Sites | Room for Growth!

Pay/Salary/Benefits/Perks:

• Contract Type: 6-Month Contract to Hire/Extensions
• Hourly Rate: $22-28/HR
• Salary upon Conversion: $55k (contingent upon experience)

Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm PST.

Work Environment/Culture: We are seeking an individual with strong communication skills and keen attention to detail. This role offers long-term growth opportunities within a supportive team environment.

Responsibilities:

• Technical Support: Troubleshoot hardware and software systems. Provide support directly to nurses, clinic staff, and doctors through ticket resolution.

Must-Have Qualifications and Skills:

• Experience: At least 3 years of experience in IT support, working on-site with users
• IT Ticketing Systems: Familiarity with IT ticketing systems such as ServiceNow.
• Communication: Strong interpersonal and communication skills.

Additional Details:

• Seniority Level: Mid-Senior level
• Employment Type: Contract
• Job Function: Information Technology
• Industries: Technology, Information and Internet

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