Onsite IT Support Technician - End-User VIP Desk-side

BC Tech Pro; Magna (UT); On-site; USD 23,298 - 33,182; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Job summary

A technology services company in Utah is seeking an intermediate technician to perform troubleshooting and repair activities for various technology products. The candidate will provide support in an end-user computing environment and meet customer service metrics. This full-time, onsite role offers a starting pay of $20.50 per hour and requires technical certification or equivalent experience, along with strong communication skills. Benefits include health, dental, vision, and 401k.

Qualifications

• Typically requires technical school certification or equivalent of 2-4 years of relevant experience.
• Maintain all required OEM Certifications as directed by Management.
• Understanding of ITIL methodologies.

Responsibilities

• Perform basic and moderately complex troubleshooting and repair activities.
• Provide support to client identified VIPs.
• Install new PC equipment and provide end-user desk side support.

Skills

Communication skills

Customer-facing skills

Troubleshooting

Ability to lift up to 50 lbs

Education

Technical school certification or equivalent experience (2-4 years)

A+ certification

Tools

Basic repair kit

Job description

A technology services company in Utah is seeking an intermediate technician to perform troubleshooting and repair activities for various technology products. The candidate will provide support in an end-user computing environment and meet customer service metrics. This full-time, onsite role offers a starting pay of $20.50 per hour and requires technical certification or equivalent experience, along with strong communication skills. Benefits include health, dental, vision, and 401k.