On-Site IT Field Technician - Hardware Fix & Support ($40/Call)

Gr8ttek; Salt Lake City (UT); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

$40 per call

$5 per call per diem

Job summary

A technology solutions provider is seeking a Field Specialist to join its Infrastructure Delivery team in Salt Lake City. The candidate will perform hardware-focused break fix services and troubleshooting on client products. Responsibilities include managing service calls, providing excellent customer support, and completing administrative tasks. Ideal candidates possess technical school certification, 1-2 years of relevant experience, and can lift up to 50 lbs. Reliable transportation and a valid driver's license are required.

Qualifications

• 1-2 years of relevant experience in a technical role.
• Ability to drive to client locations.
• Ability to lift and move equipment up to 50 lbs.

Responsibilities

• Provide customer break fix support for designated equipment.
• Complete all administrative tasks associated with each call.
• Responsible for control and return of assets and inventory.

Skills

Customer service skills

Communication skills

Basic troubleshooting

Analytical skills

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A technology solutions provider is seeking a Field Specialist to join its Infrastructure Delivery team in Salt Lake City. The candidate will perform hardware-focused break fix services and troubleshooting on client products. Responsibilities include managing service calls, providing excellent customer support, and completing administrative tasks. Ideal candidates possess technical school certification, 1-2 years of relevant experience, and can lift up to 50 lbs. Reliable transportation and a valid driver's license are required.