Onsite IT Support Technician – End-User & Field Services

HCLTech; Jacksonville (FL); On-site; USD 35,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) retirement plan

10 days of paid time off

10 paid holidays per year

Job summary

A leading IT services company in Jacksonville is seeking a Talent Acquisition Executive. This role involves providing high-quality support to end users, managing the ticket queue, and configuring hardware and software. Ideal candidates will have a BS/BA in Computer Science and at least 3 years of experience in field services. The position offers a salary range of $35,000 to $66,000 annually and includes benefits such as medical, dental, and a 401(k) plan.

Qualifications

• 3+ years of experience in field services/support.
• Excellent communication skills.
• Experience with Windows OS and MS Office.

Responsibilities

• Provide high-quality support to end users.
• Install and configure desktops and laptops.
• Manage ticket queue and resolve issues.

Skills

Customer service orientation

Analytical thinking

Problem-solving ability

Education

BS/BA in Computer Science or equivalent

Tools

CompTIA A+ certification

Job description

A leading IT services company in Jacksonville is seeking a Talent Acquisition Executive. This role involves providing high-quality support to end users, managing the ticket queue, and configuring hardware and software. Ideal candidates will have a BS/BA in Computer Science and at least 3 years of experience in field services. The position offers a salary range of $35,000 to $66,000 annually and includes benefits such as medical, dental, and a 401(k) plan.