Onsite IT Support Technician

LAM Lennar Associates Mgmt LLC; Town of Florida (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid parental leave

Education assistance

Adoption assistance

Vacation time

Job summary

Lennar is seeking an IT Technician I to provide basic hardware, software, and end-user support across divisions. The role involves resolving routine IT issues, managing data tasks, and supporting internal client relationships while adhering to service standards.

The ideal candidate has a high school diploma or GED, 1+ year of IT experience, and prefers or possesses CompTIA A+ or similar certifications. Join Lennar to contribute to dependable technology that underpins our construction teams and

Qualifications

• High school diploma required or GED; Bachelor’s degree and relevant IT certifications (CompTIA A+ or equivalent) preferred.
• Minimum 1+ years of IT experience required.

Responsibilities

• Provide hardware, software, and end-user support.
• Support data management tasks across divisions.
• Assist in managing internal client relationships by handling standard requests.
• Follow documented procedures and resolve tickets with basic escalation as needed.
• Troubleshoot and resolve workstation issues; apply manufacturer warranties when needed.
• Update ServiceNow tickets daily with accurate details.
• Coordinate tech for meetings and events, including video conferencing and A/V needs.
• Maintain, upgrade, and install hardware and software as required.
• Report server downtime and LAN/WAN connectivity issues promptly.
• Provide weekly status reports and coordinate with third-party support contractors.

Skills

Tech basics

Routine tasks

Troubleshooting

Communication

Problem escalation

Education

HS diploma or GED

Bachelor’s degree preferred

CompTIA A+ or equivalent preferred

Tools

ServiceNow

Job description

Lennar is seeking an IT Technician I to provide basic hardware, software, and end-user support across divisions. The role involves resolving routine IT issues, managing data tasks, and supporting internal client relationships while adhering to service standards.

The ideal candidate has a high school diploma or GED, 1+ year of IT experience, and prefers or possesses CompTIA A+ or similar certifications. Join Lennar to contribute to dependable technology that underpins our construction teams and