Onsite IT Support Specialist - Quick Tech Help Minneapolis

Ledgent Technology; Minneapolis (MN); On-site; USD 33,000 - 36,000; Full time

Job summary

Ledgent Technology in Minneapolis, MN is seeking an IT Support Specialist for a 3-month contract. The role provides first-level end-user support, hardware/software troubleshooting, and basic IT operations.

Onsite work five days a week with W2 arrangement and standard IT onboarding duties. The ideal candidate has strong analytical and customer service skills, experience with desktops, and the ability to resolve moderately complex issues promptly.

Qualifications

• Requires up-to-date knowledge of desktop hardware, software, and end-user support practices.
• Ability to troubleshoot and resolve moderately complex technical issues.
• Strong written and verbal communication with customers and teams.

Responsibilities

• Provide first-level support for end-user hardware, software, and application issues.
• Deliver day-to-day technical support and resolve moderately complex problems.
• Install, configure, and troubleshoot internally supported applications.
• Diagnose and repair PC hardware issues and perform basic maintenance.
• Support onboarding, account setup, and provisioning access to networks.
• Conduct IT orientation sessions or technical training for new employees.

Skills

Analytical skills

Troubleshooting

Customer service

Education

High School Diploma or equivalent + 5+ years IT support

Associate Degree + 2-5 years IT support

Bachelor's Degree + 0-2 years IT support

Job description

Ledgent Technology in Minneapolis, MN is seeking an IT Support Specialist for a 3-month contract. The role provides first-level end-user support, hardware/software troubleshooting, and basic IT operations.

Onsite work five days a week with W2 arrangement and standard IT onboarding duties. The ideal candidate has strong analytical and customer service skills, experience with desktops, and the ability to resolve moderately complex issues promptly.